We invest in relationships. We invest to become our client's long-term strategic partner in achieving business and technology objectives. In other words, projects and processes are integrated and aligned to become an extension of our client's IT organization.

We have a mature engagement model, which provides a flexible operational environment that empowers our clients with the right levels of control. This flexible approach is not implemented haphazardly but is based, in principle, on globally adopted and accepted maturity models and includes:

Project-Based Services

Nirvana InfoCom helps you in developing projects or products in a consulting or business technology solution implementation arrangement. In this engagement Nirvana InfoCom develop and deliver the product or solution that meets Your stated requirements and business values .Nirvana InfoCom foucus in this enagagemet on KPI of the project and product, such as work schedules, development methodology, adherence to standards, and acceptability of delivered components or the total solution. To give best ROI,in this engagement , highly cutomer focused Nirvana InfoCom engagement managers owns the responsibility — and risk — for delivering the project that meets your .business requirements,value for money and is delivered on time.

Read more see our white paper on optimized sourcing option

Fixed-price time and materials, with performance-based Service level agreement(SLA)
Nirvana Infocom is seasoned in Fixed-price time and materials, with performance-based terms and SLA is used when it is difficult to determine project scope, make accurate estimates, and/or explicitly define specifications and implementation plans.
Under a fixed-price SLA, Nirvana InfoCom Engagement managers swiftly understand the changes and their impact on the project plan and cost, and communicate the schedule and price implications to you, the client often does not understand its risks and does not manage the risks associated with changes to scope and requirements. Build, Operate, and Transfer (BOT)
In a BOT relationship the entire application/system is built for a specific client and then transferred to the client as soon as the application/system is complete.

Global Delivery Center

The Global Delivery model provides our clients with the largest cost savings. This model provides a client with a small dedicated team of resources for a fixed period of time. The skill sets required for the engagement may be manipulated as necessary.
Joint Venture
This model is adopted when the outsourced service has its own revenue stream that can be separated from the rest of the client's business. To reduce risk, we develop a joint venture relationship with the client and each receives a percentage of the revenue.

For us, Client Success is the business goal that we target for every client engagement. We measure each engagement with our clients with client satisfaction surveys, repeat client interviews, and in-project evaluations. To keep each engagement properly aligned with business goals of our clients and their respective clients, this process is continuously leveraged throughout the engagement. Ultimately, however, we want you to know that as a core belief, each of our engagements is measured by these words alone, "Client Success".