Nirvana Infocom adapt best outsourcing engagements.

In our every outsourcing engagement we foster open relationship to determine if and how you are monitoring our productivity, our quality of resources, our quality of work, and our  methodology or process. We offer the flexibility to objectively evaluate whether these mechanisms are appropriate for your engagement  and you can identify which relationships have discontinuities between what you are buying and how you are monitoring it. Our focus is in improving the most important relationships that have discontinuities. We are open to revisiting contract terms, conditions, pricing and metrics that may need to change to match the resource, product or service that is really being delivered.

Please read our white paper on the best practices of outsourcing.

 Application Outsourcing

 Nirvana Infocom can help you in application outsourcing arrangement, by performing services on a regular basis that contribute to the day-to-day operation of your enterprise and take responsibility for the management of these services. The Nirvana’s high KPI standard on this engagement will monitor and manage performance to focus on the efficiency and effectiveness of the services that are delivered.
Nirvana InfoCom setting high standard in outsourcing best practices. Our flexible SLA Metrics will tell you how well the service is delivered (quality), how satisfied business constituents are with the output (customer satisfaction) and how many of these units of work are completed in a given period (productivity) are some typical categories. In an outsourced relationship, Nirvana InfoCom high commitment to deliver services at the specified, contracted level; therefore, it is responsible for managing its own resources. It is not appropriate for its clients to have visibility into individual performance metrics or even who is performing the work. Application managers who are used to having visibility into individual metrics can find this behavioral change difficult.
Flexible Pricing in this application outsourcing arrangement, there are several ways to pay for services. The two best values for money methods are at a fixed cost spread over the life of the engagement, or a fixed cost for units of work or use. In either scenario, Nirvana InfoCom is committed for delivering the services at the SLA price.

Software quality assurance and product quality testing

Nirvana Infocom understands that engineering management often compresses QA timelines in order to release products in time. Unfortunately, in an environment where product development gets delayed due to changing business requirements and resolving technical challenges, it is difficult to get enough time for testing the product completely.
Nirvana Infocom has turned around this situation for many QA organizations within product companies, large and small, often converting a perilous situation into a competitive advantage for its clients. Based on its long experience of providing end-to-end quality assurance services, Nirvana Infocom has developed a set of best practices, techniques, and frameworks. This helps us in testing the products better in shorter timeframes.
Our clients choose Nirvana Infocom for testing services because of its deep expertise in automated testing. Other clients select Nirvana Infocom for its experience in defining effective test cases. We have formalized communication mechanisms and tools for error-free interaction between the development team and our testing team. Thus our testing team can work as an independent unit.

.